After you have subscribed one of your matters to case updates via DocketSync, you will be redirected to the Order Details screen for your DocketSync order. (You can also reach this screen at any time by opening any DocketSync order from the Matter or All Orders views.)

On the top right-hand side, there is a section for Notification Settings. By default, your user profile will appear here as the primary recipient for sync notifications.

If you would like to add more recipients, click the Add recipients link.
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A pop-up window will show you all eligible firm contacts. Check any contacts you’d like to receive sync updates about this case and click Add.