At the early stages of a process serve order, you may still be able to cancel and receive a partial or full refund. Please note that while individual process servers might have different policies, cancellations are typically only available before the first attempt has been started.
Step 1: Open your process serving order
To begin, navigate to the Order Details page by clicking the status of any open process serving order.
Step 2: Click 'Cancel order' on the Order Details page
Then, navigate to the left-hand column and look for the Cancel order button at the top of the Order Activities widget.
Clicking this button will launch a pop-up window asking you to confirm your cancellation.
Click Cancel Job to confirm.